Term & Conditions

Welcome to Smith Furniture. These Terms & Conditions (“Terms”) govern your use of our website www.smithfurniture.co.ke and the purchase of our products. By accessing our site or placing an order, you agree to comply with these Terms.

1. Use of Website

  • You agree to use this website only for lawful purposes and in accordance with these Terms.

  • All content, images, and designs on www.smithfurniture.co.ke are the property of Smith Furniture and may not be copied, reproduced, or used without permission.

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing.

  • Colors, sizes, and finishes may vary slightly due to screen settings and natural variations in materials.

  • Smith Furniture reserves the right to correct any errors in product details or pricing without prior notice.

3. Orders & Payments

  • Placing an order on our website constitutes an offer to purchase, subject to our acceptance.

  • Orders are confirmed once payment is received.

  • We accept M-Pesa, bank transfers, and credit/debit cards.

  • In cases of suspected fraud or incorrect information, we reserve the right to cancel an order.

4. Delivery

  • Delivery timelines are estimates and may vary depending on location and product availability.

  • Risk of damage or loss passes to the customer upon delivery.

  • Customers are responsible for providing accurate delivery details.

5. Returns & Refunds

  • Returns and refunds are subject to our Returns Policy outlined on the Policy Page.

  • Refunds will be processed through the original payment method within the stated timelines.

6. Warranty

  • Products come with a 12-month warranty against manufacturing defects unless otherwise specified.

  • The warranty does not cover damages due to misuse, wear and tear, or customer negligence.

7. Limitation of Liability

  • Smith Furniture is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our maximum liability shall not exceed the purchase price of the product in question.

8. Privacy & Data Protection

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information.

9. Amendments

  • Smith Furniture may update these Terms from time to time without prior notice.

  • Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

  • These Terms shall be governed by and construed under the laws of the Republic of Kenya.

  • Any disputes arising will be subject to the exclusive jurisdiction of Kenyan courts.

11. Contact Us

For any questions about these Terms, please reach us at:

✅ By using www.smithfurniture.co.ke, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Let's Chat

Main Menu